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Communication EnhancementThe
Speaker Listener Technique Speaker/Listener Technique This
Technique breaks through communication barriers and allows the message sent to be recieved as sent.
THE FLOOR Rules
for the Speaker:
1. Speak for yourself. Don’t
mind read! 2.
Keep statements
brief. Don’t go on and on. 3. Stop to let the Listener paraphrase.
Rules for the Listener: 1.
Paraphrase what
you hear. 2.
Focus on the Speaker’s
message. Don’t rebut.
Rules for Both: 1.
The Speaker has
the floor. 2.
Speaker keeps
the floor while Listener paraphrases.
3. Share
the floor.
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